Tend covers what your homeowner's insurance doesn't and allows you to choose your own provider for repairs.

 

 

Exclusive 10% Discount for residents with The Management Trust 

cpl couch image

Extensive coverage above & beyond your homeowner's insurance

Homeowners spend on average $2,500 a year in home repairs, protect your wallet with Tend. 

Heating + Air Systems

Up to $5,000 a year in coverage for your A/C system, heating system (primary gas, oil, electric, heat pump or built-in wall unit), and ductwork. 

 

 

Appliances

Up to $5,000 a year in coverage for your dishwasher, garbage disposal, built-in microwave, range/cooktop,  refrigerator, wine cooler, clothes washer, clothes dryer, and water heater.

Plumbing

Up to $2,500 a year in coverage for leaks, drain/gas lines, waste/vent lines, sump pumps, clearing of mainline. 

Electrical

Up to $2,500 a year in coverage for all components/parts, and built-in exhaust fans.

 

Our customers
  • default_icon
love us

Tend has earned
4.6 rating on Google

Tend has earned
4.6 rating on Google

Tend has earned
4.6 rating on Google

Tend has earned
4.6 rating on Google

Tend has earned
4.6 rating on Google

Tend has earned
4.6 rating on Google

Our customers
  • default_icon
love us

Left
right

Dianne R.

No policy changes , hidden fees or extra charges added. Fortunately haven't had a claim since enrollment but Tend definitely gives peace of mind!

Chris G.

I not only represent Tend at my agency but am also a policy holder. I was recently involved in an HVAC claim with two older units, very old, and both were able to be replaced, subject to the $2,500 coverage limit, with no hassle. Great to be able to select your preferred service provider.

Tiffany C.   

Getting a Tend home warranty was so easy. I feel good knowing if I need a repair I can call a provider I choose and the job will get done quickly.
 
 

Joseph F.

Great service - it was really helpful to find a local repair service when our water heater stopped working and get it fixed fast. Getting reimbursed was easy and customer support was quick to answer emails. Worth the peace of mind!

Communication and response time were extremely strong. 

Submitting my claim and getting reimbursed was so easy! 

How claims work

Start claim
Start claim
Easy digital claims that we will help guide you through.
Submit documentation
Submit documentation
Submit your service provider information, receipts and invoice through our online claims form.
Get Paid
Get Paid
Get paid quickly! After your claim has been approved, reimbursements are sent to your account in 3-5 business days.

Affordable, monthly subscriptions

10% Discount for Trust 360 Members

Tend Home Plus

$15,000 annual coverage for major home systems

starting at $35.99/month

No hassle signup and easy cancellation if you change your mind!

Any questions?

Need to file a claim?
Contact Us

Here is a copy of our policy contract to give you a better idea of what's covered under a Tend Policy: 

Sample Contract

A summary of coverage can also be found here:

Coverage Summary

 

 

Claim fees are Tend's version of a deductible and what you would pay for each claim you send to us.

All of our Tend Home Plus plans offer the same amount of yearly coverage up to $15,000 on heating and air, electric, plumbing, and appliances. 

You can choose your claim fee amount ($125, $250 or $500) which changes your monthly payment. The higher your claim fee amount is the lower your monthly payment is.

Email us at claims@mytend.com.

Our claims process is a very easy and straightforward digital process! To file and claim just simply go to: 

https://mytend.com/info-for-filing-a-claim

You will always receive guidance on what we will need to get your claim approved.  

You must first attempt to repair your unit through Tend before we will issue a replacement. The unit must then be deemed irreparable and documented in a detailed report by a certified technician. If not, you will receive the amount of what it would have cost to repair even if a unit, system, appliance, etc. was replaced.

To receive the full claim amount the systems must be less than 15 years old and 10 years for appliances.  Anything older the policy holder will receive 50% of the amount.  

An incident limit is the maximum amount you are allowed to file for at the time of each claim. You are allowed multiple incidents adding up to the total Limit of Liability.

Policy holders are capped at the maximum payout per claim filed based on which premium tier they fall under.

Yes, you simply email us at support@mytend.com to cancel and we'll respond within 1-2 buisness days. If you paid annually, you'll receive a full refund if you cancel within 30 days of signup and a pro-rated refund otherwise. If you paid monthly, you'll receive coverage until scheduled next payment but will no longer be charged at that time.